Salon Policies
Please take a moment to review the policies to ensure you understand TCSTYLING operations procedures. If you have any questions, just get in touch and Trisha will be happy to help.
Card On File:
TCSTYLING requires a card on file for all new and existing clients. At the time of booking you will be asked for your card number and our system will save it on file, it will not be charged unless authorized to do so as a contactless terminal or for last minute cancellations and last minute rescheduling purposes.
Retainer for New extension install:
TCSTYLING requires retainers for hair extension services in order for the salon company to hold an appointment day and time. Our retainers are 50% of your estimated total and will be due at the time of booking. The remainder amount will be due at the end of your appointment.
Children + guests and pets:
Please do not bring any additional guests including your children or pet's to your appointment. However we understand new mamas need to bring baby, communicate this message and we will accommodate to the best of our ability.
Cancellations and Rescheduling:
At TCSTYLING, we have a 168 hour cancellation policy.
If appointment is canceled or rescheduled prior to 168 hours of it’s scheduled time. We will collect a 50% fee of allocated service booked. If your appointment is cancelled or rescheduled after 24 hours of its scheduled time you will be charged 100% of the allocated service.
Thank you for your understanding!
-If you are 15 minutes late or later, you are choosing to either reschedule your appointment or shorten your service. You will still be charged 100% of your original allocated service.
Sickness:
If you are sick or has been around anyone who has been sick- 72 hours prior to your appointment, you will be asked to reschedule. If you arrive sick, you will be sent home and will be charged 100% of the allocated service.
Please note that if your stylists calls in sick, there will either be a replacement stylist for you same day or you will get 25% off voucher towards a service or products.
We pride ourselves on keeping our space super clean, sanitary, and sickness free.
*TCSTYLING Policies are Non-Negotiable.